Privacy Policy

Last updated: January 2026

1. Introduction

Canada Win ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our raffle platform and services.

2. Information We Collect

2.1 Information you provide

  • Contact information such as name, email address, mailing address and phone number.
  • Account details you provide when registering for raffle participation.
  • Payment-related information shared with our secure payment processors when you purchase tickets.
  • Age verification information to confirm you meet the 18+ requirement.

2.2 Information collected automatically

  • Device and browser information, IP address and approximate geographic location for regulatory compliance.
  • Pages viewed, referral sources and basic usage analytics to improve our services.
  • Log data for security, fraud monitoring and compliance with gaming regulations.

3. How We Use Information

We use personal information to:

  • Operate and administer raffle draws, issue tickets, and conduct prize selections.
  • Contact winners and verify eligibility for prize claims.
  • Prevent fraud, ensure regulatory compliance, and maintain the integrity of our draws.
  • Respond to your enquiries and provide customer support.
  • Meet legal and regulatory obligations under Canadian gaming laws.

4. Sharing of Information

We may share information with:

  • Payment processors and technical vendors who help us operate this platform securely.
  • Provincial gaming regulators and law enforcement agencies where required by law or licence conditions.
  • Professional advisors such as auditors and legal counsel for compliance purposes.

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement reasonable physical, technical and administrative safeguards designed to protect your personal information from unauthorized access, use, disclosure, or destruction. This includes encryption, secure payment processing, and regular security assessments.

6. Your Rights

Subject to applicable Canadian privacy laws, you may have rights to access, correct, or delete certain personal information we hold about you. To exercise these rights, contact us using the information provided on the About page.

7. Changes

We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and notify you of material changes.