Responsible Play

Raffles should be fun and entertaining, never a source of harm. At Canada Win, we're committed to promoting responsible play and providing support resources for our participants.

1. Our Commitment

Canada Win supports responsible play and follows all conditions set out in our provincial raffle licences. Ticket sales are restricted to individuals who are 18 years of age or older and physically located in jurisdictions where our licences permit participation.

2. Play Smart Tips

• Set a budget: Decide how much you can afford to spend on raffle tickets and stick to that limit.
• Never chase losses: Raffles are games of chance. Never view them as a way to make money or recover previous spending.
• Keep it social: Enjoy raffles as occasional entertainment, not as a response to stress or problems.
• Understand the odds: Remember that winning is never guaranteed, regardless of how many tickets you purchase.

3. Signs of a Problem

Warning signs include:

• Spending more money on tickets than you can afford to lose.
• Feeling anxious, guilty, or stressed about your raffle participation.
• Hiding your ticket purchases from friends or family members.
• Borrowing money or using credit to buy tickets.

4. Getting Help

If gambling is causing problems for you or someone you know, support is available:

• ConnexOntario: 1-866-531-2600 (Ontario)
• Problem Gambling Support Services: Available in all provinces
• Gamblers Anonymous: Local meetings across Canada

5. Self-Exclusion

If you feel you need to take a break from raffle participation, you can request to be removed from our marketing lists or excluded from creating accounts or purchasing tickets. Contact our support team using the information on the About page.